FAQ’s for Native Florists
This section provides everything you need to know about our products and services. From fast flower delivery and premium-quality roses to sustainable practices and innovative tools like QR cards and Grab-Me vases, find answers about ordering, customization, and saving costs. We’re here to help you grow your business seamlessly.
Product Quality and Variety
Are your flowers of premium quality?
Yes, we source garden roses and premium roses directly from South America, known for their superior quality and vibrant colors. Every shipment undergoes rigorous quality checks to meet your standards.
Do you offer environmentally certified flowers?
Absolutely! Our flowers are grown sustainably and come with environmental certifications, so you can confidently offer eco-friendly options to your customers.
What variety of roses do you offer?
We provide a diverse selection, including garden roses and premium roses ensuring you have the right flowers for every occasion and customer preference.
How are your flowers better than local suppliers?
Our flowers are shipped directly from South America, ensuring fresher blooms with longer vase life. Plus, our direct sourcing eliminates middleman fees, saving you money.
Ordering and Customization
Can I customize my bunch to suit my needs?
Absolutely! You can select from a diverse range of flowers and quantities tailored to your needs, whether it’s for a one-time event or ongoing supply. Each bunch includes 25 stems.
Can I order in small quantities?
Yes, we cater to both large and small orders to meet your business's specific needs.
How do I place an order?
Ordering is easy! Visit our website, choose your flowers, and checkout. For bulk or customized orders, you can also contact our team directly.
Can I schedule deliveries for specific dates?
Absolutely! Let us know your preferred delivery dates, as long as they are not less than 3-4 days, and we’ll coordinate to meet your timeline.
Do you offer discounts for bulk orders?
Yes, we provide competitive pricing and discounts for large or recurring orders. Contact us for a personalized quote.
Do you offer a trial order for first-time buyers?
Yes! We’d be happy to arrange a trial order so you can experience the quality and freshness of our flowers firsthand.
Can I see a sample before committing to an order?
Yes, we can arrange for a one off free sample to ensure you’re satisfied with our flowers before placing a bulk order.
Delivery and Packaging
How long does it take for flowers to be delivered?
We deliver within 3–4 days directly from South America, ensuring optimal freshness.
How do you ensure the flowers remain fresh during transit?
We use advanced packaging techniques and temperature-controlled logistics to preserve freshness and prevent damage during shipping.
Can I track my delivery?
Yes, we provide tracking details so you can monitor your flowers’ journey and plan accordingly.
Pricing and Payments
How can I save money on purchasing costs?
Our direct-to-you model eliminates the middleman and extra fees. By buying straight from the source, you save money while ensuring you receive the freshest flowers. We do not charge for our service and are paid a commission from our suppliers.
Are there any hidden fees?
No, what you see is what you pay.
Are your prices inclusive of freight charges?
Yes, our prices are all-inclusive, with no hidden fees. Freight is already factored into your order cost.
What payment methods do you accept?
We accept all major credit cards, bank transfers, and online payment systems to ensure a smooth transaction process.
Waste Reduction
How can I reduce flower wastage in my business?
By purchasing directly from us, your flowers arrive fresh from South America within 3–4 days. This reduces the time spent in transit and storage, ensuring your flowers have a longer vase life and reducing spoilage.
Customer Support and Issue Resolution
What happens if there’s an issue with my order?
Customer satisfaction is our priority. If there’s a problem with your order, please contact us immediately. We’ll resolve it quickly with a replacement, refund, or solution tailored to the issue.
Why should I choose your company over competitors?
We offer premium flowers directly from South America with no middleman, competitive pricing, eco-friendly options, and innovative tools like QR cards and Grab Me vases to help florists save costs and grow their businesses.
Innovative Tools and Revenue Opportunities
Do you offer additional revenue opportunities?
Yes, we provide innovative QR cards and Grab Me vases to enhance your offerings. These products can create added value for your customers while generating extra revenue for your business.
Do you provide support or guidance for using QR cards?
Yes, our team can assist you in integrating QR cards into your floral offerings, showing you how to maximize their potential to boost customer engagement and revenue.
Are your Grab Me vases reusable?
Yes, our Grab Me vases are designed to be durable, stylish, and reusable, offering additional value to your customers.
Seasonal and Event-Specific Assistance
Are there any seasonal flowers or special offers available?
Yes, we often have seasonal selections and promotions. Stay updated by subscribing to our newsletter or following us on social media.
Can I request recommendations for specific events or designs?
Of course! Our team can provide expert advice on the best flowers for your event or arrangement style.
Care and Maintenance
How do I ensure my flowers last longer?
We provide care instructions with every order to help you maximize the vase life of your flowers.
